Orders & Shipping - Australia
FREE shipping on all Australian Orders over $125. Under $125 is flat rate of $10.00 for all Australian States.
Orders are processed and shipped within one to two business days. Once your order has shipped, you will receive an email containing your shipment tracking number which you can use to track the delivery status.
Orders & Shipping - International
We currently offer international shipping to New Zealand only. All sales are final for international orders. We do not offer returns or exchanges.
Returns & Exchanges - Australia
We hope that you are delighted with your Simple purchases, but we understand that sometimes shoes don't fit or you may want to return your purchase. That's not a problem. You may return your items free of charge as long as:
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You made your purchase through our website SimpleShoes.com.au
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Your purchase was received within the last 30 days.
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Your products are still in original condition, unworn, unwashed, unaltered, and in original packaging.
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Note - Sale / Last Call items are not eligible for Refund, but are eligible for Exchange or Store Credit.
Refunds are processed with 24 hours after receipt by warehouse (excluding original shipping fees).
*Please note that only items purchased through SimpleShoes.com.au can be returned through our online store. All items purchased through physical retail stores must be returned to where they were originally purchased.
If you'd like to return your purchase, please start by getting in touch with customer service at support@simpleshoes.com.au.
